Privacy Policy and Collection Notices

Version 1.4 · 2026-09-30

1 Controller scope and contact

Business telephone: +86 19076150691.

IMARA TECH SOLUTIONS LIMITED is responsible for personal-data processing for the T1Drama website and customer relationships. Contact the Privacy Contact at Office@t1drama.com or Room 701, Unit 108, 7/F, Tower B, New Mandarin Plaza, 14 Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong. Processing production material under a customer’s instructions is covered by the arrangements required for that actual relationship.

2 Categories and sources

Depending on the function, data includes name, email, organisation, country, purchase purpose, phone number or chosen contact channel, requests, messages, role and project stage, referenced works or articles, language and limited attribution, account verification and sessions, quotes, orders, accepted versions, customer codes, necessary transfer records, project materials, feedback and support records, and technical logs actually generated. Sources are you, authorised representatives, necessary providers and banks used for verification. We do not request online-banking passwords, codes, unrelated statements or balances for a transfer.

3 Purposes and legal grounds

Contact, requests and quotations support steps you request before a contract. Orders, production, notices, delivery and support serve contract performance. Accounting and required records follow applicable legal duties. Security, fraud prevention and dispute defence use the permitted ground only where its necessity and balancing requirements are met. Marketing, optional technologies or special material uses requiring consent are separately subject to withdrawable consent. Required fields serve the relevant request; withholding them may prevent it. Declining marketing does not affect a purchase. Reading this policy is not consent to every use.

4 Recipients and international processing

Necessary recipients include Vercel for hosting/content delivery, Supabase for authentication/business data/private storage, Resend for email, tawk.to for external support, and The Bank Of East Asia Limited Hong Kong and banks involved in a transfer. Support opens separately and does not automatically receive website orders or forms; information you enter there is processed by that service. Necessary production, AI and accounting recipients are disclosed before project material is processed. A Hong Kong address does not mean data remains only in Hong Kong: processing may involve Singapore, the United States and other locations disclosed by relevant providers, depending on configuration, support and downstream services. Transfers requiring safeguards use the applicable adequacy, contractual or other lawful mechanism before transfer; a generic checkbox does not establish compliance. Contact us for information on locations and safeguards relevant to your processing.

5 AI materials and special uses

The service uses AI to assist scripts, imagery, video, voice, subtitles or localisation as specified for the project. Submission does not authorise unrelated model training, public case studies, resale, voice cloning or digital replicas. Confirm permissions and protections before providing material involving real people, minors or sensitive data. We do not make an unverified blanket promise about every provider’s retention or training; project notices must reflect the actual account and tool settings.

6 Retention deletion and security

Enquiry data is retained until the request and necessary follow-up are complete. Orders, contracts, accounting and bank records follow applicable statutory retention and necessary dispute-preservation periods. Customer materials and production files support performance, review, correction and agreed delivery support; additional archiving is separately agreed, with no permanent-storage promise. Necessary order links may remain after account closure while other data is minimised. Security logs follow their purpose and system cycle. When retention is no longer necessary, data is deleted or anonymised as required; lawful holds are limited to necessary records. Backups follow isolation and rotation cycles, and valid deletion restrictions are reapplied after restoration, rather than promising instant removal of all copies. Server access controls, isolated sessions, private files and short-lived signed links restrict access but do not guarantee zero risk. Link expiry is not file deletion.

7 Requests complaints and choices

You may request access, correction, deletion, restriction, objection, portability or withdrawal of consent where applicable, subject to the rights and exceptions of the relevant law. Email Office@t1drama.com explaining your relationship with T1Drama and the action requested; identity checks are proportionate. Manual handling must meet statutory deadlines; lack of a self-service deletion button does not remove a right. You may complain to a competent regulator in your jurisdiction. Applicable rights under Brazil’s LGPD, UK data-protection law, Indonesia’s Law 27/2022, US state laws and Mexican law are preserved where their conditions are met.

8 Technologies external sites and updates

See the separate policy for cookies and local storage. External social/support services have their own privacy notices; following a link does not authorise us to transmit unrelated orders. The service is not directed at children; requests needing a legal representative or special safeguards are handled individually, without a blanket global age waiver. Material changes are notified on the website and, where necessary, through order contacts. Versions are retained, and new purposes receive the notice or consent required by law.